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Bob Steiner
Partner / Residential Mortgage Banker, NMLS #211766 at ACB Mortgage Group / American Commercial Bank & Trust
Professional Background
Bob Steiner is a highly regarded mortgage professional with extensive experience in the residential mortgage banking sector. Over the years, he has established a remarkable reputation for his commitment to providing exemplary service to his clients. Currently, Bob serves as a Partner and Residential Mortgage Banker at ACB Mortgage Group, an esteemed financial institution where he plays a pivotal role in guiding clients through the mortgage process. Bob's career is marked by notable positions held at various respected companies within the industry, demonstrating his profound expertise and deep understanding of the mortgage landscape.
Having worked at renowned organizations, such as Fairway Independent Mortgage Corporation and American Chartered Mortgage, Bob has honed his skills in finance, sales, and customer service, making him a sought-after mortgage advisor in the Chicago area. His clients consistently commend him on his professionalism, knowledge, and dedication—a testament to his unwavering focus on fostering strong relationships and ensuring client satisfaction.
Education and Achievements
Bob’s educational journey laid a solid foundation for his successful career in mortgage banking. He graduated from DePauw University, where he majored in Communications. His background in communications has significantly bolstered his ability to engage with clients, conveying complex mortgage information in a clear and understandable manner. Additionally, Bob’s formative years were spent at Hinsdale Central High School, an experience that helped hone his interpersonal skills and community engagement from an early age.
Throughout his career, Bob has also received multiple accolades for his commitment to service excellence. He was honored with the prestigious title of "5 Star Mortgage Professional" for three consecutive years—2013, 2014, and 2015—by Chicago Magazine. This recognition speaks volumes about his consistent ability to deliver outstanding client experiences and reinforces his status as a leader in the mortgage industry.
Achievements
The testimonials from his clients paint a vivid picture of Bob Steiner's approach to mortgage banking. Many highlight his outstanding customer service and dedication to keeping them informed throughout the loan application and closing process. Randy J. from Downers Grove highlighted Bob's exceptional customer service and knowledge, stating he was impressed with Bob's ability to turn around poor experiences with previous lenders. John C. from Downers Grove expressed heartfelt gratitude for Bob’s efforts during the application process, indicating he and his wife have found a trusted mortgage loan officer in Bob, someone they plan to refer to family and friends.
Clients like Mike D. from Chicago have commended Bob for providing competitive mortgage rates combined with unparalleled service. His attention to detail and thorough understanding of their needs reassured clients that they were making wise financial decisions. Sue R. lauded Bob for making the refinancing process simple and keeping her updated every step of the way, showcasing his commitment to ensuring customer satisfaction.
Bob's willingness to go above and beyond is also mirrored in the experiences shared by Kevin and Christine W., who appreciated his flexibility during the loan process and prompt responses, even extending his service to pick up and drop off necessary documentation at their home. Such actions illustrate Bob’s genuine investment in fostering strong relationships with his clients, reaffirming why he is highly recommended by those who have had the pleasure of working with him.
Bob Steiner continues to redefine what it means to be an exemplary mortgage professional. Whether guiding clients through key financial decisions or assisting them in achieving their homeownership dreams, he remains a trusted ally and motivator.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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