Bob Decker

Bob Decker is a seasoned IT executive with a focus on driving cross-functional collaboration and enhancing organizational maturity and execution capability.

With a strong background in IT service management and finance education from Rutgers, The State University of New Jersey-Newark, Bob brings a process-focused mindset to identify and address deficiencies and opportunities for improvement.

Having completed certifications in ITIL and service management, including ITIL V3 Expert Certification and ITIL Service Manager Certification, Bob has a solid foundation in best practices for IT service delivery.

Bob Decker has held key leadership roles in reputable organizations, including Director of Global Leader Advisory Services and Global Bid Desk Leader at ServiceNow.

Prior to his roles at ServiceNow, Bob gained extensive experience as a Senior Director of ITSM at AIG, a Senior Engagement Manager at PricewaterhouseCoopers, and a Manager of Information Services at Prudential Insurance.

His career exemplifies a track record of driving operational excellence, leading cross-functional teams, and optimizing processes to enhance controls and velocity within organizations.