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Billie-Jo Wild
Service Assurance Manager for Data & Analytics at Sainsbury's Digital, Tech and Data
Billie-Jo Wild is a skilled team player with a motivator mindset, adept at ensuring the team's focus on service delivery and business goals.
Experienced in challenging and transforming processes to enhance customer service and value, she is proactive in making recommendations for service excellence.
With a knack for organizational acumen, Billie-Jo excels in process improvement using tools like ServiceNow, Confluence & Excel to drive planning and adherence to processes.
Her expertise lies in applying processes in a business-oriented manner to maximize value and foster continuous service enhancement.
A proficient communicator and influencer, Billie-Jo is adept at facilitating discussions and possesses strong written communication skills with a questioning and assertive approach.
She boasts a comprehensive understanding of Sainsbury’s Tech, particularly in Application Services, Operations & Data within the Digital & Technology Division.
Billie-Jo Wild is an alumna of Bexley Grammar School.
