Ben McBratney

Ben McBratney is the Senior Incident Operations Manager at Chime, a financial technology company.12 He has a background in technical support, incident coordination, and campaign management.

Professional Experience

Ben currently works at Chime, where he is involved in the company's Incident Response team. As of January 2024, he was actively hiring for someone to help grow Chime's Learning From Incidents / Incident Review program.1 This suggests that he plays a key role in managing and improving the company's incident response processes.

Education and Location

Ben McBratney received his education from Amherst College.2 He is currently based in the Greater Chicago Area.2

Skills and Expertise

As a Senior Incident Operations Manager, Ben likely possesses strong skills in:

• Technical incident management
• Team leadership
• Process improvement
• Learning from incidents (LFI) methodologies

His role involves overseeing incident response operations and developing programs to enhance the organization's ability to learn from and prevent future incidents.

Professional Network

Ben has over 500 connections on LinkedIn2, indicating a robust professional network in his field. He works alongside other professionals at Chime, such as Josh Lupkes, who is the Director of Scaled Operations.3