Ben Edelman

Ben Edelman is the Chief Economist for Web Experiences, Strategy, and Policy at Microsoft, a position he has held since May 2018. In this role, he provides practical and actionable advice on various topics at the intersection of software, strategy, economics, and public policy. His focus is on developing new products and features that are economically sound and offer sustainable competitive advantages.1

Professional Background

• Harvard Business School: Prior to joining Microsoft, Edelman was an Associate Professor from July 2012 to June 2018, where he studied and taught the economics of online markets. He combined software engineering with legal and economic analysis to understand market functions and improvements.1

• Legal Practice: He also owned the Law Offices of Benjamin Edelman from November 2005 to June 2018, focusing on class action litigation for small businesses and consumers. His notable work includes uncovering significant IT flaws in the airline industry that resulted in refunds for affected passengers.1

• Consulting: Edelman founded Edelman Consulting in November 1998, providing consulting services related to internet systems and software, including security and accountability. His work led to major findings in affiliate marketing fraud that prompted criminal investigations.1

Education and Early Career

Edelman's academic journey includes research roles at the Berkman Center for Internet & Society, where he focused on internet architecture and policy issues. He has been recognized for his contributions to understanding online market dynamics and has authored numerous teaching cases at Harvard Business School.1

Overall, Ben Edelman's diverse expertise spans economics, law, and technology, making him a significant figure in shaping strategies at Microsoft.