Belli Forman

Bell Forman is an experienced business consultant and call center director with a wealth of knowledge in streamlining operations, managing teams, and driving business results. She holds a bachelor's degree in economics, management, and social behavior from Ben-Gurion University of the Negev, and has also studied law and gender studies at other universities.

Throughout her career, Bell has worked with a variety of organizations to optimize call center performance, implement new technologies, and provide quality control and auditing procedures. Notable achievements include implementing call center technologies for companies like Yahoo, Expedia, and Chase, as well as constructing customer service and telemarketing departments from scratch. She has also saved more than $250K for a small business project and helped introduce a successful CRM concept at the largest HMO in Israel.

Today, Bell is focused on providing high-quality call center consultancy to businesses in need of enhancing their operations. She can help companies with everything from knowledge management and performance metrics to technology implementation and quality management, drawing on her extensive experience in the field. With strong leadership and coaching expertise, as well as a deep understanding of business needs, Bell is a skilled consultant who can help businesses achieve their goals.