Banafsheh Ghassemi

Banafsheh Ghassemi is a Board Member at the Center for Health And Democracy, a position she has held since November 2020.1 She is also the CEO and Founder of Tangerine Lab, a role she has occupied since 2014.1

Professional Background

Ghassemi has over 25 years of experience in building and leading creative teams that drive product, customer, and service innovation in US-based organizations.4 Her expertise lies in customer experience strategy, and she is recognized as a nationally sought-after speaker on this subject.6

Current Roles

• Board Member: Center for Health And Democracy (since November 2020)1
• CEO & Founder: Tangerine Lab (since 2014)1

Academic Involvement

Ghassemi has served as an Adjunct Faculty Member at Georgetown University School of Continuing Studies.5

Additional Information

The Center for Health and Democracy (CHD), where Ghassemi serves as a board member, is a non-profit organization led by healthcare expert and insurance industry whistleblower Wendell Potter.2 Ghassemi's involvement with this organization aligns with her extensive experience in the healthcare and customer experience sectors.

Banafsheh Ghassemi is based in Washington, DC, and her LinkedIn username is indeed banafshehghassemi.13