Domenica Maciocia is a seasoned executive with over 25 years of experience in the telecommunications industry, known for delivering high-quality, cost-effective solutions that enhance client experience. At present, she serves as Senior Vice President at Bell, which is Canada’s leading communication company. Maciocia is a strong advocate of B2B digital transformation, leading the design and implementation of this program on Bell’s behalf. She focuses on strategic simplification, innovation, and best-in-class engagements that bring lasting benefits for clients, employees, partners, and shareholders.

Maciocia's experience in digital transformation, customer experience management, global outsourcing, customer operations, and leadership development is supported by her education. She has obtained a Bachelor of Education degree from McGill University, studied the Leading Executive Program for Women in Canada called the Judy Project from the University of Toronto - Rotman School of Management. She also attended the International Women's Foundation Leadership Foundation Fellows Program at Harvard Business School and INSEAD.

Maciocia has held various positions at Bell, including Vice President, Client Services and Sales Operations (Business markets), Vice President, Customer Experience Strategy & Delivery, Vice President, Sales, and Service (Small Business and Residential services), Vice President, Customer Operations and Vice President, Shared Services & Global Outsourcing Management. Furthermore, she has been an active member of Bell’s Diversity Leadership council since its inception in 2014. Maciocia's specialties are Digital Transformation, Customer Experience Management, Global Outsourcing, Customer Operations, Sales Management, and Leadership Development.