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    Austin Nilsson

    Director, Software Services (CX Americas) at Qualtrics

    Austin Nilsson is a seasoned professional leading the US CX Technology Consulting organization at Qualtrics, playing key roles such as Services Executives, Solution Architects, Technology Consultants, Engagement Managers, and Industry Practice Managers. His responsibilities involve overseeing services proposals, selling tech-related services, and collaborating with clients to establish their CX programs.

    Austin Nilsson pursued a Bachelor's degree in Business Management with an emphasis on OB/HR at Brigham Young University. He also delved into Organizational Behavior Studies, earning a Bachelor of Science degree from the same institution.

    With a rich and diverse professional background, Austin Nilsson has held various roles within Qualtrics in the past. He previously served as the Head of Customer XM Software Services (Americas), Head of Employee XM Technology Services (US), Manager - Employee XM, Product Program Manager - Employee Insights, Project Manager, Team Lead - 360 Services, and Product Specialist.

    Austin Nilsson's experience extends beyond Qualtrics, as seen through his past positions as an Organizational Development Intern at San Diego County Regional Airport Authority, a Trainer at Qualtrics, a Sales Associate at Franklin Covey Products, and a Volunteer Missionary at The Church of Jesus Christ of Latter-day Saints.

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    Location

    Provo, Utah, United States