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Audrey del Rosario
VOC Lead @ HubSpot • Global Customer Advocacy and Strategy • MBA • CX and UX Certified
Audrey del Rosario is a professional with over a decade of experience in unlocking value for scaling businesses.3 She currently works at HubSpot, where she recently celebrated her 2-year anniversary.2 In her role, Audrey oversees user experience and customer experience-related projects for the Solutions Partner Program at HubSpot.1
Career Background
Audrey's career path has been diverse and evolving:
- She graduated with an MBA from Georgetown University's McDonough School of Business in 2020.4
- After her MBA, she initially worked in a human capital role in the tech industry, starting at Google.1
- At Google, she gained experience in program management and discovered her interest in user experience and customer experience strategy.1
Current Role and Expertise
At HubSpot, Audrey's responsibilities include:
- Centralizing feedback channels for partners
- Elevating research insights
- Creating opportunities for partners to provide input on corporate strategy and product development1
Her skills include leadership, presentation skills, PowerPoint, and social media.5 She is also experienced in UX research and design.
Professional Growth
Audrey's career journey demonstrates her adaptability and willingness to explore different areas:
- She pivoted from her initial post-MBA focus on human capital strategy to customer experience strategy within two years of graduating.1
- Her experience at Google helped her grow her career in the direction of user experience and customer experience.1
Audrey is known for her ability to manage multiple projects simultaneously, define project scopes, develop schedules, align various groups, manage risks, and communicate programmatic impact.1