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Ashok Dhiman
Customer Experience | Product Management | Digital Strategy | Data Engineering and Analytics | VoC | ECommerce
Ashok Dhiman is a seasoned customer experience and digital transformation leader with a solid background in business-oriented strategies.
With a hands-on approach, Ashok has successfully led teams in various industries such as Retail, Insurance, Finance, Utilities, Consulting, and Healthcare/Pharma.
His expertise encompasses a wide range of focus areas including Product Management, Customer Experience (CX), User Experience Design, Digital Experience, Data Strategy, Engineering, Analytics, and more.
Having held key positions in prestigious organizations like LRS, The Hartford, Sears Holdings Corporation, GlaxoSmithKline, and National Securities Depository Limited, Ashok brings a wealth of experience in areas such as digital marketing, omnichannel retail, ITSM, and Scaled Agile (SAFe).
He holds a Master of Science degree in Technology and Management from the Massachusetts Institute of Technology (MIT) and a Bachelor's degree in Engineering with a specialization in Electronics from Shivaji University.
