Art Coombs

Art Coombs is the President and CEO of KomBea Corporation, a position he has held since October 2002.1 He is an experienced executive with over 25 years in the global contact center and BPO (Business Process Outsourcing) industry.3

Coombs is also an author and speaker, roles he has maintained since 1991.1 He has written several best-selling books, including "Don't Just Manage—Lead!", "Human Connection: How the "L" Do We Do That?", and "Hard Easy: A Get-Real Guide for Getting the Life You Want".2

Before founding KomBea, Coombs held several high-level positions:

1. EVP of Strategic Initiatives at FirstSource (formerly ICICI OneSource)3
2. CEO and founder of Echopass Corporation13
3. CEO and President of Sento Corporation1
4. GM & VP of European Sales, Marketing & Business Development at Sykes Enterprises1

KomBea Corporation, under Coombs' leadership, develops and markets tools that blend human intelligence and automation to improve call center phone interactions.4 The company, founded in 2003 and based in Lehi, Utah, focuses on creating cutting-edge solutions for contact-center environments.5

Coombs holds a degree from San Jose State University.1 He is known for his charismatic speaking style and innovative leadership approaches, which he shares through his books and presentations.4