Anthony Lopez

Anthony Lopez is a seasoned support leader with over a decade of experience, specializing in enhancing high-volume support teams in the fields of SaaS, Consumer Hardware, and Retail.

He is dedicated to cultivating leadership skills, fostering data-driven team environments, and maximizing product value through exceptional Customer Support.

Anthony pursued his Bachelor's Degree in Law & Government at Suffolk University, laying the foundation for his professional journey.

His career includes prestigious roles such as Director of Global Customer Support Operations at Intercom, Director of Customer Support Operations at Albert, and AI Services Leader at Drift.

Anthony also contributed as the Global Spanish Support Lead at Sonos, Inc., and held advisory positions at MakesSense LLC, where he served as the Head of Contract Realization (CX), further showcasing his diverse skill set.

With a rich background in various roles at Best Buy, Anthony Lopez has honed his expertise in support leadership, making him a valuable asset in the industry.