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Anthony L. Darby, MBA
Client Service Management Professional | Operational Infrastructure Planning | Workflow Improvement | Project Leadership
Anthony Darby is a highly experienced Client Service Management Professional in the financial services industry, with a focus on client relationship management, mutual fund operations, and change management. With over 20 years of experience, he has developed a reputation for going above and beyond to build and maintain client partnerships, devising creative workflows, crafting customized solutions, and managing complex client engagements.
Anthony's educational background includes an MBA in Finance and Financial Management Services from Rutgers Business School, several college courses towards a BA in Liberal Arts and Sciences/Liberal Studies from Harvard Extension School, and a BBA in Finance and Financial Management Services from Strayer University, where he maintained an impressive GPA of 3.78/4.00.
Through his work as a Dealer Services Associate at BlackRock, as well as his previous roles as a Team Leader - Retail Operations and Dealer Priority Liason - Retail Operations at State Street, and Team Lead and Shareholder Services Representative at JPMorgan Chase & Co., Anthony has honed his skills in in-depth data analysis, workflow improvements, end-to-end process implementations, and cross-functional collaboration. He prides himself on his positive attitude, communication skills, and collaborative leadership style, which he employs to liaise with clients, management, and senior leadership to achieve business goals and objectives.