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Annie Kotwal
Senior Manager, Customer Support at SUGAR Cosmetics
Annie Kotwal is a Senior Customer Support Manager with a rich background in the financial and E-commerce industry.
Her expertise lies in program management, interpersonal communication, customer satisfaction, process improvements, and administrative oversight.
With a track record of success, Annie excels in training and mentoring employees to foster a collaborative environment and drive continuous improvement.
She holds an Executive MBA in Business Administration and Management from the National Institute of Business Management, a Post Graduation Diploma in Computer Applications from the University of Jammu, and a Bachelor of Commerce (B.Com.) from the University of Jammu.
Annie has held key roles in reputable organizations including Senior Manager Customer Support at SUGAR Cosmetics, Customer Service Manager at SUGAR Cosmetics, Team Leader Customer Support/Service Manager at Toppr, Quality Assurance Analyst at Altisource, Risk Management Analyst at JP Morgan Chase, and Quality Control Underwriter at Tata Consultancy Services.
