Ann Elliott

Ann Elliott is a prominent figure in the hospitality industry, recognized for her extensive experience and strategic insights. She is the founder of Ann Elliott Hospitality Consultancy (AEHC), where she leverages over 30 years of expertise to assist businesses in navigating challenges within the sector. Her consultancy focuses on addressing strategic questions by prioritizing customer needs and providing creative solutions to operators' issues.134

Career Journey

Elliott began her career in marketing but quickly found her passion in hospitality, joining Whitbread, where she ascended through various roles, including Marketing Director at Pizza Hut by the age of 31. After two decades at Whitbread, she established her own marketing agency, which operated successfully until it was forced to close during the COVID-19 pandemic. Since then, she has transitioned to advisory roles, serving as a Non-Executive Director for multiple companies and working closely with industry leaders to enhance their operations and strategies.123

Current Role and Contributions

In her current role, Elliott not only consults for various hospitality businesses but also facilitates networking and growth opportunities for industry professionals. She is actively involved in discussions surrounding recruitment and retention challenges exacerbated by the pandemic and Brexit, helping organizations adapt to the evolving landscape of the hospitality sector. Her work includes conducting interviews with key figures in the industry to better understand these challenges and develop effective strategies.24

Elliott's commitment to supporting the hospitality community is evident in her involvement with several boards and advisory positions, where she aims to empower leaders and foster collaboration within the industry.134