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Ankit Chaddha
Presales Analyst at Yellow Messenger
Ankit Chaddha is an experienced professional with a background in Computer Engineering, having studied Bachelor of Technology (BTech) at Uttar Pradesh Technical University.
Ankit has a diverse professional experience, having worked in various roles such as Presales Analyst at Yellow Messenger, Solution Expert at Mas Callnet India Private Limited, Head of Quality at Mas Callnet India Private Limited, and Senior System Architect at Pegasus Solutions.
In his roles, Ankit has excelled as a Key Account Manager (KAM) for valuable clients, focusing on understanding customers' pain points and converting them into automated processes.
He has established himself as a Process Solution Analyst, defining process flows for automation systems, providing value additions to existing processes, and ensuring the successful functioning of software and automated solutions through troubleshooting.
Ankit is adept at handling software development requirements, creating process documentation for internal departments and clients, and coordinating with development and Quality Control (QC) teams for solution implementation.
His expertise extends to coordinating with clients to understand their automation requirements, showcasing his proficiency in client management and solution delivery.