Anita Ward

Anita Ward is the Head of Customer Engagement at Origin Energy, a major Australian energy company. In her role, she focuses on designing meaningful connections with customers and developing systems that enhance customer engagement and satisfaction. Her professional background includes significant experience in marketing and customer engagement strategies, particularly in the energy sector.

Professional Background

• Current Role: Head of Customer Engagement at Origin Energy.
• Previous Experience: Anita has held various positions that emphasize her expertise in customer engagement and marketing, contributing to her current leadership role.

Skills and Focus Areas

• Customer Engagement: She is dedicated to creating genuine touchpoints and tools that facilitate better communication and relationship-building with customers.
• Research and Strategy Development: Anita leads initiatives that involve constructing research lenses to understand customer needs better.

Anita's LinkedIn profile suggests she is passionate about fostering connections and enhancing the overall customer experience within the energy industry.12