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Angelo Di Massimo
FreeMove Customer Service Manager/ FreeMove Business Support Coordinator
Professional Background
Angelo Di Massimo is a seasoned professional with a diverse and dynamic career spanning several industries, including telecommunications, entertainment, and project management. With a profound commitment to excellence, Angelo has honed his skills through various roles that illustrate his adaptability and innovation in driving business success.
He began his career as a Customer Service Representative at Wind, where he developed strong communication and problem-solving skills vital for addressing customer needs and ensuring satisfaction. His qualities were soon recognized, leading him to transition into a more impactful role as a Sales Representative at Romeing Srl. Here, he engaged with clients and leveraged his interpersonal skills to foster lasting relationships, ultimately contributing to increased sales and revenue growth.
Building on his foundational experience, Angelo took on the position of Business Intelligence Officer at FreeMove. In this role, he utilized analytical strategies to support data-driven decision-making processes and enhance service offerings. He further progressed within FreeMove, taking on the responsibilities of a FreeMove Business Support Coordinator, where he played a pivotal role in aligning internal stakeholders with the organization’s strategic objectives. His expertise in managing product and service workflows solidified FreeMove's position in the competitive telecommunications sector as a vital player, sharing insights and developments as a member of the FreeMove Product & Services Work Group.
In addition to his communications career, Angelo has an engaging background in the performing arts, having served as a Production Assistant for Franchi TV and Theatre Production. This experience not only showcases his versatility but also provides a creative edge to his project management skills. His journey underscores a balanced integration of artistic expression and methodical business practices, enriching his professional portfolio.
Education and Achievements
Angelo's educational background lays a strong foundation for his multifaceted career. He began his academic journey at the Istituto Tecnico per Geometri, Leon Battista Alberti in Avezzano, Italy, where he studied Surveying Technology/Surveying. Although his path later diverged from surveying, the analytical and precise nature of this field significantly influenced Angelo's approach to problem-solving and project coordination.
Continuing his professional development, Angelo pursued studies in Project Management at APMG International. This program equipped him with valuable methodologies and frameworks that have proven instrumental in managing successful projects across different sectors. His knowledge in project management ensures he is well-versed in aligning teams and resources effectively, fostering collaboration and productivity.
In an extraordinary blend of creativity and scholarship, Angelo attained a Bachelor's Degree in Italian Literature and Drama from the Accademia d'Arte Drammatica, Ribalte in Rome, Italy. This education enriches his understanding of narrative development, communication, and emotional intelligence, all essential skills that he leverages in his various roles to connect with audiences and stakeholders effectively.
Achievements
Angelo Di Massimo's career is marked by numerous achievements stemming from his dedication and hard work. His trajectory reflects significant contributions to enhancing operational excellence and refining product offerings at FreeMove. Angelo's initiatives in business intelligence provided actionable insights that assisted in making strategic decisions, ultimately improving service delivery and customer satisfaction rates.
As a member of the FreeMove Product & Services Work Group, he collaborated with a talented team, focusing on innovation and the development of new services, ensuring they met the evolving needs of clients in the telecommunications sector. This role exemplifies his ability to collaborate and provide leadership within multidisciplinary teams, an asset in today’s collaborative business environments.
Angelo's sales skills and persuasive communication were crucial when representing Romeing Srl, as he effectively expanded the customer base through his strategic vision and understanding of market trends. These accomplishments not only reflect his personal drive but also contribute significantly to the companies he has been part of, demonstrating his commitment to excellence in every endeavor.
In addition, his background in production for TV and theatre enriched his skill set, providing a unique perspective on narrative and audience engagement that informs both his project management style and customer relations approach.
Conclusion
With a wealth of experience and a unique educational background, Angelo Di Massimo presents an adaptable profile suitable for a variety of roles within dynamic industries. His expertise ranges from customer service to strategic business intelligence, and his creative flair in the arts complements his professional pursuits. Angelo embodies a commitment to fostering relationships, achieving operational goals, and producing quality results, making him an asset to any organization that values innovation and collaboration.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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