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angela hicks
Customer Education Leader | Shaping SaaS Through Innovative Learning Solutions
Angela Hicks is the Director of Education and Training at TapClicks, a role she has held since May 2021. With a background that includes a Bachelor of Fine Arts in Graphic Design and a Master’s in Advertising and Public Relations, she has over a decade of experience in the tech industry, particularly in the SaaS sector.
In her current position, Hicks leads the education and training strategy at TapClicks, focusing on developing educational programs that enhance user success and employee growth. She has previously worked at Apple Inc., where she trained creative professionals, and at HubSpot Academy, where she trained millions of users globally. Her colleagues describe her as approachable and empathetic, highlighting her ability to simplify complex concepts and foster collaboration.
Hicks has also earned various certifications, including those from HubSpot and Pendo.io, which further underscore her expertise in customer education and training within the tech landscape.1
