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Andy Wu
Microsoft Azure Support
Andy Wu is a dedicated Azure support engineer with a strong track record of operating effectively in dynamic and fast-paced environments. He excels in goal achievement through accountability, dependency, and confidence, consistently surpassing performance expectations. Andy is highly skilled in problem identification and resolution, implementing detailed operating procedures and driving continuous process improvements. He is passionate about information technology, research, and the evolving landscape of the tech industry. With a background in biomedicine and computer science, Andy has a diverse educational foundation complemented by experiences in customer support, program management, troubleshooting, and Azure services like Kubernetes, AKS, and SAP Cloud Platform. Andy's bilingual proficiency in English and Chinese further enhances his ability to navigate cross-cultural contexts and foster strong relationships.