Andrew Neary

Andy Neary is the Customer Insight Director for Consumer brands at Dow Jones, based in New York.1 He has been in this role since April 2023 and is responsible for leading the Customer Insight function covering consumer brands including the Wall Street Journal, Barron's, IBD, and MarketWatch.1

Career at Dow Jones

Neary has been with Dow Jones for several years, progressing through various roles:

1. Customer Insight Director, Consumer brands (April 2023 - Present)
2. Customer Intelligence Director (February 2017 - April 2023)
3. Knowledge Manager (November 2015 - January 2017)

Key Responsibilities

In his current role, Neary is tasked with:

• Creating and managing research roadmaps for internal work and partnerships with research agencies
• Developing the skills of his team
• Working with stakeholders across the business to provide actionable insights for decision-making1

Previous Experience

Before joining Dow Jones, Neary held positions at:

• News UK as Lead Insight Planner (April 2012 - November 2015)
• Mintel as European Retail Analyst (February 2007 - April 2012)
• Fieldwork International as Project Manager (July 2005 - February 2007)1

Expertise

Neary is known for:

• Driving customer-led thinking across organizations
• Crafting research roadmaps
• Providing customer knowledge and actionable insights to various business functions
• Managing research budgets and stakeholder relationships
• Developing thought leadership pieces to drive strategy1

His LinkedIn profile describes him as an "Insight leader helping to drive audience understanding for maximum impact".1