Andy Mc Donald

Retired - concentrating on Egypt and Helping real needs by trying to organise funding via social networks for HIV/Aids activists

Andy Mc Donald, a social psychologist turned Documentation Software Products Manager for Tech Advantage in Paris, emphasizes a new approach to designing user documentation for software to enhance user experience.

With over three decades of experience in designing and writing documentation for the oil industry, Andy focuses on people, processes, and end user requirements rather than just methods and formats, advocating for more agile and reactive documentation delivery methods.

Andy seeks to connect with participants, technical writers, software managers, product managers, and scrum masters to explore the evolving landscape of information strategy, architecture, and user satisfaction.

He believes in moving away from traditional documentation norms towards more value-oriented and process-driven content that goes beyond the basics to keep users engaged and satisfied.

His philosophy revolves around leveraging feedback and expert insights to constantly improve software user documentation and deliver added advantage to users.

Andy embraces the agile methodology, emphasizing the importance of adapting to change and focusing on continuous improvement in software documentation.

For more information, visit Andy's websites: http://www.doccontents.com and http://www.easydoccontents.com