Andy Hopper is a highly skilled network engineer with a wealth of experience in designing, installing, maintaining, and troubleshooting large and small networks. With his strong background in network engineering and wireless and voice platforms, he possesses the relevant skills required to maintain and repair various network components on the infrastructure, including routers, switches, console servers, and optical transport equipment. Hopper is proficient in traffic management, capacity verification, ad-hoc traffic rerouting, and troubleshooting optical repeaters, Ciena/Cyan, and Infinera devices, among others. Hopper has worked for several reputable organizations, including Juniper Networks, where he worked as a Design Consultant, and at Facebook and Apple, where he served as a Network Engineer. He has also worked as a Senior Network Engineer at BMI Group and a 3rd Line Systems Administrator at Capgemini, among other positions.

He has extensive knowledge of Juniper, Cisco, and Arista networking devices as well as Facebook open compute platforms. Furthermore, he is skilled in dealing with RMA requests via OEM vendors and the tracking, maintaining, and updating of the internal asset inventory of defective and replacement parts. As a Project Engineer at I Systems Limited and Mechanical Engineer at Porschmode, Hopper honed his skills in Linux OS (Debian or Redhat) for tools like netcat, TCP dump, nmap, etc., and a complete understanding of bash and Python scripts. He understands how to perform queue management for alarms, tasks and incidents, and possesses capabilities in queue management.