Andy Adamczyk is an experienced and passionate IT professional with a focus on ITIL, process governance, and KPIs. He has extensive experience in the field and a strong desire to deliver only the best to his clients. Andy is highly skilled in ITIL and holds ITIL V3 Foundation and ITIL iseb IT Service Managers Certification qualifications. He has a pragmatic approach and is always willing to learn new skills to get the best results possible from his colleagues. Andy has worked as a Service Management Process Expert at NATS and held senior positions at Capita, T-Systems, HP Enterprise Services, EDS, and Barclays Bank. He studied at Wilbraham High School and Salford Technical College.