Andrew Tsao

Andrew Tsao is an accomplished engineer and manager with over seven years of experience driving customer success in the big data, business intelligence, and machine learning fields. With an educational background in Operations Research from Cornell University, Tsao has held various leadership positions such as Director of Support, Field Engineering, and Lead Support/Success Engineer at Dataiku, Manager of Application Support at Zoomdata, and Senior and Cloud Technical Support Engineer at MicroStrategy. Additionally, he has supporting roles at Boeing, NASA Glenn Research Center, and Cornell University's Olin Library. Tsao is well-versed in building, scaling, and leading high-performing support organizations across global tech startups.