Andrew Stein

Andrew Stein is a result-oriented and data-driven professional with a successful track record as a Chief Marketing and Chief Customer Officer in the retail industry. He has spearheaded brand reinvention and revitalization at prominent companies like Kmart and Big Lots in the United States, as well as at The Warehouse Group in New Zealand and The Reject Shop in Australia.

With a wealth of experience in building digital experiences and E-Commerce websites for companies like Kraft Foods, Big Lots, and The Reject Shop, Andrew has a proven ability to drive innovation and growth in the digital space. He has also demonstrated expertise in developing loyalty programs from scratch through in-depth customer research for major retail players such as Sears Holdings, Big Lots, The Warehouse, and The Reject Shop, showcasing his proficiency in loyalty program strategy and design.

Andrew's professional background is complemented by his academic achievements, including an MBA in Finance and International Business from The University of Chicago Booth School of Business, BBA in Marketing from Wisconsin School of Business, and studies at the Institute of Directors in New Zealand.

His career has seen him hold key leadership positions at reputable organizations, such as Chief Customer Officer at The Reject Shop, Executive General Manager at The Warehouse Group, and Partner at Index Growth Accelerator. Andrew has also served in executive roles at well-known companies like Big Lots, Sears Holdings, and IBM, where he honed his expertise in data analytics, E-Commerce, marketing, branding, retail strategy, and more.

Andrew's specializations encompass a wide array of areas, including data analytics, CRM, omni-channel marketing, social and digital marketing, loyalty programs, agile transformation, media planning, promotions, and brand positioning. His strategic acumen extends to areas like sponsorships, licensing, real estate planning, and consumer products, making him a versatile professional with a deep understanding of the retail landscape.

Moreover, Andrew Stein has a strong international presence, holding permanent residency with full work visas for Australia and New Zealand, in addition to being a U.S. citizen. His career journey also includes notable stints as a Lecturer at The Ohio State University Fisher College of Business and as an Associate Partner at Deloitte Consulting, showcasing his commitment to sharing knowledge and driving business growth.

With a rich professional background that spans across various industries and geographies, Andrew Stein stands out as a seasoned marketing and customer experience leader with a passion for driving innovation, growth, and customer-centric strategies in the ever-evolving retail landscape.