Andres Otero

Andres Otero is the Chief Executive Officer (CEO) and Co-Founder of IPCOM, a telecommunications company based in Hollywood, Florida. He has been in this role since December 2021, having previously served as the Chief Strategy Officer from August 2020 to December 2021 and as CEO from October 2000 until August 2020.123 Otero has extensive experience in the telecommunications industry, with a career that began in 2000.

Education and Background

Otero holds a degree in Electronics Engineering from Pontificia Universidad Javeriana and an Executive MBA from the University of Miami. He also completed a course in Artificial Intelligence at the University of Helsinki in 2020.12 His educational background has equipped him with a strong foundation in both technical and business aspects of the telecommunications field.

Professional Experience

In addition to his role at IPCOM, Otero is involved in various advisory capacities:

• Member of the Board of Advisors of Economics at the University of Miami since January 2019.
• Board Member for Callzilla, a quality-first contact center, since 2005.
• Board Member for Plusmobile Communications since 2006.12

Otero's leadership at IPCOM emphasizes enhancing customer experience through technology and strategic partnerships, particularly in the Latin American market. He has been vocal about trends in customer service and how technology can drive business growth.3

Skills and Languages

Otero is proficient in multiple languages, including English, Spanish, and Portuguese, which enhances his ability to operate in diverse markets.2 His expertise spans across telecommunications strategy, customer experience enhancement, and operational management.

Overall, Andres Otero's extensive experience and educational background position him as a significant figure in the telecommunications sector, particularly within Latin America.