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Andrea Alvarado
Concierge at Four Seasons Hotels and Resorts
Andrea Alvarado is a dedicated and ambitious hospitality professional with a passion for optimizing business performance and ensuring customer satisfaction. She has an excellent track record of success at Four Seasons Hotels and Resorts, where she started as a Communications Agent and eventually held the role of Resort Assistant Manager. Andrea has also gained valuable experience serving as a Director of Public Relations at the University of Houston Law Center, a Sales Intern at Hilton, a Front Desk Agent and Server at Hotel Indigo, and an Intern at CMA Design. She is a graduate of the University of Houston's Hilton College, where she received a Bachelor of Science in Hotel and Restaurant Management.
Andrea's enthusiasm for problem-solving and her curiosity have made her a successful manager and a valued team member. She has shown great skill in organizing operating procedures, managing turnover, training personnel, and improving quality assurance scores. Andrea's values of teamwork, communication, and a focus on customer service have established her as a well-respected professional and a valuable asset to any organization.