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Ana Santiago
CLT Lead at Zappos Family of Companies
Ana Santiago is the Customer Loyalty Lead at Zappos Family of Companies, based in Las Vegas, Nevada. In her role, she manages customer service operations, including handling escalated customer inquiries and optimizing workspace design for efficiency. Before her current position, she served as a Senior Representative at Zappos and has experience with various organizations, including Blumberg Excelsior, Inc., Sport Mitsubishi, and BellSouth Entertainment.23
Santiago's professional background highlights her commitment to enhancing customer experiences and loyalty within the retail sector, particularly at Zappos, which is known for its customer-centric approach.13
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Location
Henderson, Nevada
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