Ana Moran is a motivated leader with over a decade of experience in the corporate world. She has worked in different capacities, including customer relationship manager, call center strategy consultant, licensing manager, and campaign coordinator, among others. Ana's expertise lies in solving large scale problems, optimizing processes, building cross-functional teams, establishing trust, and pushing organizations to scalable, out of the box innovation.

Ana studied for her MBA at the Lake Forest Graduate School of Management and graduated with a degree in Leadership from Central Michigan University. She has a proven track record of removing inefficiencies, building employee-focused strategies that drive retention and engagement, and creating effective presentations. With skills that enable her to adapt and transform, Ana is continually developing opportunities that further establish organizational goals.

Currently, Ana serves as the Customer Experience and Engagement Manager at Allstate, where she is responsible for building engagement within the operation and implementing strategies to drive retention and over-arching employee experience within their Service Operational teams.