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Amy Zhou
Executive Director of Operations/Partner at Gracious Hospitality Management | Co-Founder at Wine Empowered
Amy Zhou is an accomplished hospitality professional with extensive experience in restaurant management and sommelier services. She earned her B.S. in Hotel and Tourism Management, Hospitality Administration and Management from New York University, where she gained valuable knowledge and skills that she has put to use in various leadership roles throughout her career.
Amy's expertise in restaurant operations and customer service is highly respected in the industry. She was the General Manager at Cote Korean Steakhouse, a role she effectively handled after several years as Manager at the same establishment. She cofounded Wine Empowered, a platform for wine enthusiasts that seeks to engage and empower people in the world of wine. She also worked as Operations Manager, Manager, and Sommelier at Light & Salt and Bouquet Wine Bar & Restaurant, both under the Lumen Creative Restaurant Group, where she played a key role in driving their success and growth.
Overall, Amy is passionate about hospitality and has an excellent track record providing top-notch services to customers in various capacities, from staff management to wine recommendations. Her proven ability to lead teams, identify opportunities for growth, and create a culture of excellence sets her apart.