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    Amy Johanning

    Senior Manager, Global Operations - Support Account Management

    Amy Johanning is a Senior Manager of Support Account Management with a background in cloud consulting and financial services.

    She excels in global team management, operations support, best practice implementation, and providing top-notch customer service.

    Amy is a expert in project management, customer-centric approaches, HR management, leadership, critical thinking, ITIL v3, data analytics, strategic planning, and training & development.

    She has a proven track record of achievements such as implementing ServiceNow SaaS application, saving $1 million through process improvement, and leading successful global support account management teams.

    Amy Johanning holds a Bachelor of Arts degree in Political Science/History from Drake University.

    Amy Johanning
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    Location

    Enfield, Connecticut, United States