Amy Franklin

Amy Franklin is a highly accomplished professional with a strong background in customer success and account management.

She holds a degree in HBA, Geography from Western University and also attended Appleby College.

Amy currently serves as the Merchant Success Lead at Shopify Plus, demonstrating her expertise in driving success for merchants.

Prior to this role, she held key positions at prominent companies like Nudge.ai and Vision Critical, where she excelled in customer success and account management roles.

Her experience includes serving as a Director, Customer Success at Nudge.ai and Vision Critical, showcasing her leadership and strategic abilities.

Amy's career progression includes roles such as Account Director, Senior Account Manager, Account Manager, and Account Coordinator at Vision Critical, highlighting her versatility and depth of experience in the field.

She also gained valuable insights working as a Research Analyst at Hotspex, further enriching her skill set.

Amy Franklin is known for her dedication to driving customer success, building strong relationships, and delivering strategic solutions to clients in various industries.