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Diana Newman
Large Merchant Success Manager at Shopify Plus
Diana Newman is a well-rounded professional with a strong educational background and extensive experience in the fields of e-commerce, account management, and customer success. Diana attended Trinity College School and Queen's University, where she studied Sociology. She also completed the Seth Godin's altMBA program, showcasing her commitment to continuous learning and personal development.
Diana has held various key positions in renowned organizations, demonstrating her expertise and versatility. She has worked as a Senior Account Executive in Ecommerce at Google, a Senior Merchant Success Manager at Clearbanc, and in Account Strategy and Lead roles at Shopify. With a proven track record in boosting merchant success and driving customer engagement, Diana's career highlights her exceptional skills in understanding client needs and delivering tailored solutions.
Prior to her roles in e-commerce and account management, Diana gained valuable experience in customer success and brand management at companies like Mobify, Hootsuite Media Inc., and Nature's Path Foods. Her diverse background includes positions such as Customer Success Manager, Enterprise Development Representative, and Assistant Brand Manager, showcasing her ability to take on different challenges and excel in various domains.