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Amanda Terrell
Events Director at Customer Management Practice
Professional Background
Amanda Terrell is the Director of Events for the Customer Management Practice, a specialized division of IQPC (International Quality and Productivity Center). With a profound passion for event management and a commitment to excellence, Amanda leads a dynamic team responsible for planning and executing an impressive twelve conferences and exchange events annually. These events range from trade shows and seminars to distinctive B2B experiences that focus on analyzing, advising, and conducting research relevant to all aspects of Customer Management. Amanda’s role is pivotal in shaping the content and structure of these events, ensuring they meet the needs and expectations of various stakeholders in the industry.
Prior to her current position, Amanda built her career at IQPC, where she progressively advanced through numerous roles. Starting as an Event Operations Coordinator, she demonstrated her expertise in organizing large-scale events, which culminated in her role as Head of Event Operations for Large Scale Events. Her ascent through the ranks showcases her strong dedication and her knack for innovating within the event industry, making her a respected leader in the field.
Education and Achievements
Amanda Terrell has a solid educational foundation that has equipped her with the necessary skills and knowledge for her role in event management. She studied Hospitality Management at two prestigious universities in Florida: the University of Central Florida and Florida State University. This academic background has provided her with valuable insights into customer service, event planning, and operational management, which she effectively applies in her professional career.
Throughout her career, Amanda has gathered a wealth of experience in various roles that span both corporate and nonprofit sectors. Her early career saw her at the Florida Literacy Coalition, where she served as a Special Event Coordinator Intern and Education and Training Assistant Coordinator. These roles helped her hone her organizational and logistical skills, proving invaluable as she progressed in her career.
Notable Career Highlights
In addition to her current role as Director of Events, Amanda Terrell has numerous notable experiences that have contributed to her expertise in event management. From her time as a Swim Meet and Events Coordinator with the University of Central Florida Swim Team to her position as a Hospitality Consultant at F&G Hospitality, she has continually expanded her skills in event coordination and client relations.
Before ascending to leadership positions, Amanda was a Senior Event Operations Coordinator and an Event Operations Coordinator at IQPC, where she played essential roles in executing large-scale events that brought together industry leaders and innovators. Through these experiences, she showcased her ability to manage multifaceted projects, coordinate large teams, and navigate the complexities of event logistics with ease and efficiency.
As an Events Director at the Customer Management Practice, Amanda remains at the cutting edge of the event industry. She leverages her educational background and extensive experience to enhance the effectiveness and impact of each event, ensuring that they provide exceptional value to attendees and stakeholders alike. Her vision and leadership continue to redefine what is possible in the realm of customer management events.
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