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    Amanda Estes

    Senior IT Leader - SRE/DevOps - IT Service Management Specialist - Technical Communicator

    Amanda Estes is an accomplished and highly motivated Information Technology management professional with over 16 years of experience in ITSM, production support, application administration, and SRE/DevOps.

    She is known for her expertise in IT Operations management, SRE/DevOps, automation, ITIL, critical incident management, vendor management, process improvement, production support, and technical communications.

    Amanda excels in strategic vision, process improvement, automation, relationship building, and technical communications, displaying a deep understanding of IT Operations and cloud infrastructure.

    She holds a Bachelor of Arts in Technical and Scientific Communication from James Madison University and a Master of Business Administration from Averett University.

    Amanda has held prominent roles such as Director of Reliability Engineering at Kohl's and Director of Site Reliability Engineering, Application and Platform Management, IT Application Manager, Application Administrator, Technical Writer, and Business Analyst at CFA Institute.