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Alma Puig
Director General Great Place to Work Mexico
Professional Background
Alma Puig is an accomplished executive with extensive experience in leadership roles across various sectors, including retail, food and beverage, and entertainment. With a solid foundation in managerial practices and strategic business growth, Alma has excelled in her capacity as a director general and CEO for several notable organizations. Her career trajectory has seen her lead teams towards realizing corporate vision and enhancing operational efficiencies.
Throughout her career, Alma has held significant positions in various reputed companies. As the Director General of Cielito Querido Cafe, a popular coffee shop chain, she was instrumental in shaping the brand's identity and enhancing customer experience, which in turn fueled the company's growth in a competitive market. Her keen business acumen and understanding of consumer trends allowed her to innovate and implement effective strategies that resonated well with both customers and stakeholders.
In her role as CEO at Alta Retail, she oversaw operations at Alta Rendimientos Inteligentes, where she leveraged her deep expertise to drive financial performance and operational excellence. Alma's ability to navigate and manage complexity in retail settings has been a testament to her leadership prowess. Furthermore, her tenure as the Chief Executive Officer of Cinemex, one of the largest cinema chains in Latin America, marked a significant era of growth and modernization within the company, where she played a key role in enhancing customer experiences through innovative service offerings.
Alma's experience also includes pivotal positions such as Director General Adjunto at Tiendas 3B and managing franchises at Círculo K. Each of these roles contributed to her growing understanding of high-impact business dynamics and franchising strategies, which have further enriched her professional toolkit.
Education and Achievements
Alma Puig's educational background is as impressive as her professional accomplishments. She holds a Master's in Business Administration (MBA) from the prestigious University of Texas at Austin. This program not only equipped her with essential managerial skills but also enhanced her strategic thinking capabilities, which have played a pivotal role in her career.
Before her MBA, Alma earned her Licenciatura Administracion from the Instituto Tecnológico Autónomo de México (ITAM), a leading institution known for producing highly skilled professionals in various fields of business. Her education at ITAM provided her with a solid foundation in administration and management, which served as the groundwork for her subsequent career in high-impact roles.
Additionally, Alma pursued a Master's in NLP (Neurolinguistic Programming) at the Centro Mexicano de Programación Neurolingüística. This unique combination of business education and personal development training has equipped her with the interpersonal skills necessary for effective leadership and communication—attributes that have undoubtedly contributed to her success in managing diverse teams and fostering collaboration in her organizations.
Achievements
Alma Puig's career is marked by numerous achievements that underscore her commitment to excellence and growth in the companies she has led. Her strategic input has been crucial in launching innovative programs and operational practices that have improved customer satisfaction and increased profitability.
During her time at Cielito Querido Cafe, she successfully implemented a new customer engagement strategy that not only attracted new patrons but also fostered customer loyalty, thereby strengthening the brand's position in the marketplace. Her leadership style has consistently focused on enhancing the customer experience, which has translated into tangible business success.
At Alta Retail, Alma was recognized for her ability to spearhead initiatives that optimized inventory management and supply chain processes, resulting in significant cost savings and enhanced efficiency. This not only improved the company's bottom line but also set a benchmark for future operational practices across the chain.
Moreover, her role at Cinemex was pivotal in modernizing the cinema-going experience, introducing technological advancements that have transformed how audiences enjoy films. By prioritizing premium service offerings and upgrading facilities, Alma played a key role in reinforcing Cinemex’s reputation as a leader in the Latin American entertainment industry.
Overall, Alma Puig is not just a leader but a visionary who has consistently demonstrated the ability to drive change, inspire teams, and achieve results across multiple industries.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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