Allison Brown

Allison Brown is a seasoned professional currently serving as the Director of the Digital Lab at AbbVie, located in the Greater Chicago Area. In her role, she partners across various functional teams to design and implement products that leverage digital services and design thinking. Her work focuses on creating impactful user experiences for a variety of stakeholders, including users, customers, patients, and employees, both online and offline.1

Professional Background::

• Current Role: Director, Digital Lab at AbbVie (May 2023 - Present)
• Previous Roles at AbbVie:
  • The Lab- Web & Social Op. Models Lead (March 2022 - May 2023)
  • Head of The AbbVie Experience (May 2020 - March 2022)
  • Global Head of Employer Brand (October 2018 - May 2020)
  • Associate Director, Customer Experience (May 2015 - October 2018)
• Past Experience:
  • Senior Manager and Solutions Architect roles at United Airlines
  • Various positions in digital strategy and user experience at companies like Leapfrog Online and EY.1

Education and Certifications::

• Bachelor of Science in Management Information Systems from the University of Illinois at Urbana-Champaign
• Certified Project Management Professional (PMP) and Scrum Master.1

Allison is also known for her human-centric approach to experience design and has been active in this field for nearly two decades. She is a proponent of openness and connectedness, which she integrates into her professional and personal life. Outside of work, she enjoys yoga and spending time with her family.1