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This Spanish hero defeated an invading Muslim army -- as a corpse - We Are The Mighty

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5 good reasons you can't have pets in the barracks - We Are The Mighty

Georgia State University

The University of Texas at El Paso

Event Technical Content Architect, Program Director, People Management, Competitive Research, Event Strategy

Responsible for event technology content focusing on hands-on lab experiences, certification testing, and breakouts for IBM's Think global conferences as well as IBM's presence at key 3rd Party events where IBM is a sponsor.  Support for geographies to ensure relevant and consistent messaging and coverage. Collaborate across business units and HQ to communicate the latest corporate brand strategy, as it relates to in-person experiences, in particular developers and ITDMs. Present status to senior staff. Develop and deliver regular presentations on Demystifying Technology that explain relevant topics of interest to organization staff.

Sr. Content Architect, IBM Technical Sales and Client Experience

Intake for situational diagnosis.  Information and Referral specialist for callers living in the ten county Central Texas region extendable to disaster related assistance, as needed, for Texas coastal weather related events and situations.  Responsible for providing community members with needed information and local resources to which they are eligible after determining their overall situation.  Provide timely and quality communication, reflecting care and concern, for each person.  Additionally, responsible for collecting demographic data from all individuals worked with so as to provide accurate data entry and logging of resource use statistics.

United Way for Greater Austin

2-1-1 Navigation Specialist

On loan from IBM to assist on-site during leadership transition and to audit and bring CRM system up-to-date.  Project scoped, planned, and executed.  Resulted in up-to-date Chamber Master system dashboards to determine actions needed, priorities, and increased revenue from proactive membership renewal outreach.
•	Reviewed and validated Chamber Master (CM) records by cross-referencing records in CM vs. QuickBooks receipts for membership dues remitted.  
•	Reset member accounts to current status given terms of various corporate contracts.
•	Result of project led to valuable insight and useful dashboard information for incoming executive to immediately assess and prioritize necessary steps.
•	Introduced processes and tasks for ensuring on-going synchronization of accounting and CRM systems.

Greater Austin Hispanic Chamber of Commerce

IBM Encore Fellow

Tax analysis for sole proprietorships and small businesses or individuals with complex returns including rental income, non-resident status, 1099-MISC contract worker, stock brokerage transactions.  Focused but not limited to Spanish speaking clientele.

Block Advisors

Tax Analyst

Manage and provide guidance to Competitive Program Leads who link marketing initiatives to competitive research and connect with worldwide Integrated Marketing Territories to help achieve lead and revenue targets.     
•	Link with brand marketing and competitive research teams to ensure competitive research is in synch with market messaging
•	Communicate with global integrated marketing leads throughout the world to support their efforts to enable sales and business partners
•	Partner with global IMTs to execute competitive events to help create and progress leads in the countries
•	Report on results and ensure brand sponsorship of competitive mission

Manager, Competitive Programs

Manage a team of senior research engineers who conduct original competitive case studies to understand the differentiation and cost / performance advantages of running enterprise workloads on an IBM on-premise or off-premise cloud environment versus competitive cloud options.  The findings are communicated through technical briefings worldwide, presentations, white-papers, Webinars, and at various conferences and events.

Manager, Competitive Research - On and Off-Premises Cloud Infrastructure

Original competitive case studies to differentiate the cost / performance advantages of running enterprise workloads on IBM System x hardware. .

Manager, IBM PureFlex and System x Competitive Research

IBM Rational brand technical events content and WW deployment.  World-wide events effectiveness reporting.

Manager, Rational Technical Events

Coordinate developer outreach program to build technical awareness to drive leads and revenue.  Our team builds technical content, executes events, integrates technology and provides events at which content is used to build awareness in the market.  The latest open standards technologies and tools are featured to help information technology professionals succeed in their jobs.  In addition, we provide enablement support to faculty who wish to include any of these technologies in the curriculum they use to teach students with.

Manager, Developer Technical Marketing

Manage on-line and in-person developer outreach program content to build technical awareness. Build and coordinate building of content and events. Focus on the latest open  standards technologies and tools to help developers succeed in their jobs.

Senior Content Manager, developerWorks

In this position I managed a team of outbound technical consultants that at that time were heavily engaged with enabling customers and partners to move their brick and mortar focused technology to the Internet and leverage that connectivity for their business applications using open standard technologies.

Manager - e-business Architects

e-business Architect to IBM Independent Software Vendors (ISV) partners with concentration on migrating heavy client / server application solutions to an Internet / Web browser based, 3 tiered; client (Web user interface), Middle (business logic), Data (storage tier) model.  The role involved a tremendous amount of travel to all regions of the world where IBM does business.

Certified e-business Solutions Designer

In this organization, I had the responsibility of creating technical eduction deliverables for use by instructors in Europe.

Sr. Technical Education Developer

Traffic law enforcement, drug interdiction, accident investigation.  Assigned to West Texas: Stanton/Midland/Odessa to El Paso/Fabens.

Alfredo Gutierrez