Aldo Caggiano

Aldo Caggiano is a highly experienced professional with a diverse background in technological and linguistic training. With a focus on ServiceNow, Project Portfolio Management, Customer Service Management, and Human Resources Management, Aldo has accumulated 16 years of expertise in the field. Additionally, he has worked as a Technical Support Specialist for 5 years, demonstrating his practical skills in the industry. Aldo is multilingual, proficient in Italian, English, French, and Portuguese. He obtained a degree in English and American Literature from the University of Naples Federico II, Italy. Throughout his career, Aldo has held various roles such as Technical Trainer at ServiceNow, EMEA Technical Support & Training Specialist at InnerWorkings, Technical Training Specialist/Training Material Translation Manager at InnerWorkings, Remote Tutors and E-Pedagogy Manager at Auralog TELL ME MORE, Marketing and Communications Assistant at FNAC Italy, and Freelance Journalist at Il Corriere del Mezzogiorno Newspaper in Naples, Italy.