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    Alan Masarek

    CEO of Avaya and experienced executive

    Alan Masarek is the Chief Executive Officer and Board Director at Avaya, a position he has held since August 1, 2022. He came out of retirement to lead Avaya during a critical period following the company's financial struggles, including a Chapter 11 bankruptcy. His tenure has been marked by significant restructuring efforts aimed at transforming Avaya’s operations and positioning it as a leader in enterprise customer experience (CX) solutions.13

    Before joining Avaya, Masarek was the CEO of Vonage, where he played a pivotal role in transitioning the company into a B2B communications software as a service (SaaS) leader. His previous experience also includes founding and leading Quickoffice, which became a leading mobile productivity software before being acquired by Google, where he served as Director of Chrome and Apps.23

    Masarek's leadership at Avaya has been characterized by a focus on innovation and operational overhaul, helping to stabilize the company and enhance its market position. He has been instrumental in establishing partnerships with major players like Zoom and RingCentral, and he has emphasized a gradual transition to cloud services for existing enterprise customers.34

    However, Masarek announced his retirement, effective at the end of 2024, after successfully guiding Avaya through a transformative phase. His successor, Patrick Dennis, is set to take over the CEO role starting September 1, 2024.13

    Highlights

    Jul 11 · uctoday.com
    Avaya CEO Alan Masarek To Retire With Chair Patrick Dennis ...
    Jul 11 · cxtoday.com
    Avaya CEO Transition: Alan Masarek to Retire, Patrick Dennis Steps ...
    Jul 11 · nojitter.com
    Avaya Transformation: Are We There Yet? | No Jitter
    Jul 10 · channelfutures.com
    Avaya CEO Alan Masarek to Retire, Company Names Successor
    Avaya CEO Alan Masarek to Retire, Company Names Successor
    Jul 28 · avaya.com
    Avaya Appoints Alan Masarek as President and CEO

    Related Questions

    What were the major challenges Alan Masarek faced during his tenure at Avaya?
    How did Alan Masarek's leadership style impact Avaya's recovery process?
    What are the key achievements of Alan Masarek at Avaya?
    How did Alan Masarek's experience at Vonage influence his approach at Avaya?
    What is the future strategy for Avaya under Patrick Dennis' leadership?
    Alan Masarek
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    Experience

    President and Chief Executive Officer at Avaya since August 2022
    Chairman of the Board at Markforged and SalesIntel.io; CEO and Board Director at Vonage Holdings Corp; Director, Chrome & Apps at Google; CEO and Co-Founder at Quickoffice

    Location

    New York City Metropolitan Area