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Akhil Dhoot
Head of Customer Success & Operations @Nova Benefits
Akhil Dhoot is a seasoned professional with a strong background in Customer Success, Program Management, Operations, and Supply Chain.
He holds a Bachelor of Technology in Metallurgical Engineering and Material Science from the prestigious Indian Institute of Technology, Bombay.
Akhil Dhoot has a rich educational foundation, having studied at St. Johns Universal School for his early education.
Currently, he serves as the Head of Customer Success at Nova Benefits, showcasing his leadership skills and expertise in fostering client satisfaction and retention.
Prior to his role at Nova Benefits, Akhil held key positions such as Program Manager in the Founder's Office and Program Manager at Able Jobs, demonstrating his versatility in managing diverse projects and initiatives.
His experience extends to Operations and Supply Chain Management at WMall (BlitzScale Tech) and as an Associate Consultant at PwC India, where he honed his strategic and analytical abilities.
During his time at IIT Bombay, Akhil Dhoot was actively involved in various roles at Mood Indigo, including Overall Coordinator and Marketing Head, illustrating his organizational and promotional capabilities.
Furthermore, he gained valuable experience as a Program Associate (Intern) at Avanti Fellows, enhancing his understanding of educational initiatives and mentorship programs.
Akhil's professional journey reflects his dedication to continuous growth and development across different domains, making him a well-rounded and accomplished professional in the industry.