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    Sarah Bowe

    Vice President, Customer Success at Spring Health

    Sarah Bowe is currently the Vice President of Customer Success at Spring Health, a comprehensive mental health benefit provider.23 She has an extensive background in client success and strategic leadership roles across various industries, particularly in healthcare technology and employee benefits.

    Career Highlights

    Current Role: Sarah leads a national team of Directors and Account Managers at Spring Health, overseeing the onboarding, management, and growth of over 200 partner clients.1 Her responsibilities include:

    • Establishing quarterly business goals and objectives
    • Driving change management and team accountability
    • Working cross-functionally with Product and Sales teams
    • Analyzing data to inform business strategy

    Previous Positions:

    • SVP and VP of Client Success at andros (formerly CredSimple), a healthcare provider network management solution1
    • Director of Strategic Programs at Sun Life1
    • Director of Professional Services at HighRoads, managing large project teams for benefit program technology solutions1
    • Consultant at Watson Wyatt1

    Education and Skills

    Sarah graduated Cum Laude from Muhlenberg College with a BA in Business Administration and a concentration in Marketing.1 She initially pursued dance as a major before transitioning to business and marketing.1

    Professional Interests

    Sarah is passionate about:

    • Engaging with clients to ensure their success throughout the technology customer lifecycle
    • Mentoring and promoting growth within her teams
    • Driving customer success and revenue expansion

    Additional Involvement

    Sarah was a Chief Founding Member of Chief, a private network designed to drive more women into positions of power, from February 2021 to April 2023.1

    Throughout her career, Sarah has demonstrated a strong ability to build and scale client-facing teams, manage complex projects, and drive strategic initiatives in the healthcare technology and employee benefits sectors.

    Related Questions

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    Experience

    Vice President, Customer Success at Spring Health since July 2021
    Chief Founding Member at Chief from February 2021 to April 2023

    Education

    Bachelor's Degree in Business Administration and Marketing from Muhlenberg College, 2000 - 2004, graduated Cum Laude

    Location

    Ellicott City, Maryland, United States