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A.J. Hanna
Vice President Client Advocacy at SYKES
A.J. Hanna is the Vice President Client Advocacy at SYKES, leading client experience initiatives aimed at assisting enterprises in developing successful digital transformation programs. With almost 30 years of healthcare experience, he has previously held roles in operations, insurance claims processing, and provider outreach programs working with prominent organizations like Ascension Health and Anthem Insurance. A.J. Hanna is dedicated to dispelling industry hype, sharing valuable insights through his Ask AJ YouTube channel, and supporting SYKES's client portfolio to drive continuous improvement.