Ahmad BSc

Ahmad BSc is a professional with a passion for designing happy experiences and a motto that revolves around making happiness happen through proactive steps.

His expertise lies in Patient Experience, Customer Experience, Continuous Improvement, Digitalization, Innovation Management, and Business Process Management, with a focus on Healthcare and Banking industries.

Ahmad is fluent in both Arabic and English and holds a Master of Science (M.S.) in Health and Rehabilitation Sciences from the University of Pittsburgh, a Bachelor of Science (BSc) in Occupational Therapy/Therapist from The University of Jordan, and a Master of Business Administration (MBA) with a specialization in Health/Health Care Administration/Management from Geneva Business School.

With a background that includes roles such as Team Manager of Business Process Change Management and Senior Business Process Analyst at Dubai Islamic Bank, Ahmad has experience as a Project Coordinator, Clinic Operations Manager, Hand Therapist & Physical Therapy Team Leader at Focus Medical Company, and as a Lecturer, Graduate Student Researcher, and Research & Teaching Assistant at various institutions.

For inquiries or collaborations, Ahmad can be reached at ahmadfannoon@yahoo.com or +971 50 167 7966.