Suggestions
Adrian Alonso
Head of Customer Success at Google | Strategic Services Expert
Adrian Alonso is a senior executive at Google, currently serving as the Head of Customer Success for Top Clients in the Americas within the gTech Customer Experience division.12 With over 25 years of professional experience, Alonso is known for being a customer-obsessed, dynamic, and results-oriented leader.2
Some key points about Adrian Alonso:
Professional Background
- He has been with Google for several years, focusing on customer success and experience for major clients in the Americas region.12
- Prior to his current role, Alonso likely held other positions within Google or in similar customer-focused roles at other companies, given his extensive experience in the field.
Education
Alonso received his education from Duke University's Fuqua School of Business2, which is known for its strong business and management programs.
Expertise
- Customer Success: Alonso specializes in managing and improving customer experiences, particularly for top-tier clients.13
- E-commerce: His LinkedIn username (ecommerceadrianalonso) suggests he has significant experience or interest in e-commerce.2
- Leadership: In his current role, he leads customer success initiatives for major clients across the Americas.13
Location
Adrian Alonso is based in New York, NY1, which is fitting for a role that likely involves frequent interaction with major corporate clients.
Given his position at Google and his focus on top clients in the Americas, Alonso likely plays a crucial role in maintaining and enhancing relationships with Google's most important customers in the region, ensuring their success and satisfaction with Google's products and services.