Adam Whitfield is a customer success professional with years of experience in various industries. He studied Leadership & Management, Human Resources Management, and Marketing at Boston College, and also completed a fellow program in emerging leadership at the University of Massachusetts Boston. Adam has held numerous roles at the Boston Red Sox, including Senior Manager for Fan & Youth Engagement. He has also worked as a Director of Customer Success for both Jebbit and Armored Things. Adam is currently working as a customer success professional at connectRN and is a member of Emerging Leaders Syndicate. In his free time, Adam enjoys spending time with his family, listening to music, and rooting for the Michigan Wolverines.