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Adam S.
Service Manager @ Sussex Interpreting Services
Adam Smith is a customer service veteran with over two decades of experience in healthcare, software, and customer-facing roles. His main focus is on delivering excellent customer service while staying on budget and on-time. Adam believes that understanding the requirements of clients is vital to providing great service delivery, an area where most hosting companies fall short as they are too focused on profit. He offers clients the opportunity to get more than they are paying for and exceed their expectations.
Adam has a Bachelor's degree and a Higher National Diploma in Engaging with Christian Spirituality from the University of Chichester. He also has an ITIL Foundation qualification from Protometric. Adam's professional experience has been diverse, ranging from psychiatric support nursing at the Sussex Partnership NHS Foundation Trust to serving as a support analyst for Wildnet and support engineer for health and social care division at Access Group. Adam is currently Director Of Communications at Nomis Mada Limited, where he focuses on developing and driving the company's communication strategies.