Susan Metz

Susan Metz is a skilled Salesforce Certified Administrator and Sales Operations leader with a strong educational background. With a Bachelor's degree in Business Administration: Human Resource Management from California Polytechnic State University-San Luis Obispo and a Master's degree in Education: Instructional Technology from San Francisco State University, Susan combines her business acumen with a passion for technology, making her an excellent fit for the fast-paced environments of sales and operations management.

Susan has worked for many reputable organizations in various capacities, making her proficient in Salesforce, Marketing Automation, Pardot, Information Technology, and Change Management. Currently, as the Senior Manager Sales Operations at Turnitin, Susan's primary responsibility is to develop and evaluate sales programs for a global sales team of more than 300 people. Her expertise lies in refining sales processes, creating and implementing strategies, and designing dashboards that provide valuable insights.

Outside of Turnitin, Susan has worked as a CRM and Marketing Automation Consultant at Idealist Consulting, Director of Sales and Marketing at Computer Courage, Salesforce Administrator/ Pardot Administrator/ Director of Marketing at LTech, and Director of Adoption Strategy at Dito. She has also been a lecturer at San Francisco State University, author at lynda.com, and instructional designer at Genentech and Google, among other endeavors.

Overall, Susan's experience, skills, and qualifications make her an exceptional candidate for sales, CRM, and marketing automation positions at any organization.